Terms of Service

Draft: This document is a draft provided as part of service development. Before the actual launch of the service, the terms will undergo professional legal review.

1. General

KAHAL (hereinafter: "the Platform" or "the Service") is operated by Purchases and Online Deliveries Ltd., Company No. 515131274 (hereinafter: "the Company"). These terms of use govern the relationship between the Company and users of the Service.

2. Nature of Service

The Service is a private membership club. Members pay monthly subscription fees in exchange for the right to receive tickets to cultural events in seats that were not sold, subject to availability and Platform terms.

3. Subscription Fees

Subscription fees will be automatically collected monthly from the payment method provided by the member. The subscription can be cancelled at any time through the member's account on the website.

4. Cancellations and Penalties

A member who booked a ticket can cancel it up to 24 hours before the event starts, without penalty. After this time, or in case of no-show to the event, a penalty of ₪100 will be charged for each booked and unused seat.

5. Right of Cancellation — Consumer Protection Law

In accordance with the Consumer Protection Law 5741-1981, a member has the right to cancel the subscription within 14 days from the initial registration date, as long as no free seats were used in the service. Cancellation requests should be made using the contact details listed in the Contact section.

6. Proper Use of Service

• It is forbidden to transfer tickets received from the service to third parties for monetary compensation
• It is forbidden to use one member account by multiple people who are not nuclear family members
• Must attend booked events or cancel in time

7. Liability

The Company is not responsible for the quality, content, or existence of the events themselves. This responsibility lies with the event production or the venue where it takes place.

8. Privacy

Use of user details is detailed in our privacy policy, at /en/privacy.

9. Contact

10. Jurisdiction

These terms of use are governed by Israeli law. Exclusive jurisdiction is vested in the courts of Tel Aviv-Yafo.